🔒 Privacy Policy
At Sentinel Due Diligence, your privacy and confidentiality are paramount. This policy explains how we handle your personal information, our obligations under Australian law, and our commitment to protecting your data.
Last updated: 27 June 2026
1. Our Commitment to Privacy
Sentinel Due Diligence is committed to protecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you engage our services, visit our website, or interact with us.
🔐 Personal sign‑off: Every report produced by Sentinel Due Diligence is personally reviewed, verified, and signed off by a licensed financial investigator. You receive a decision‑ready report you can trust.
2. Information We Collect
We collect personal information that is necessary to provide our due diligence and investigation services. This may include:
- Contact information: Name, email address, phone number, company name, and ABN.
- Enquiry details: Information you provide when contacting us about a potential investigation.
- Investigation data: Information gathered during due diligence, including ASIC records, ATO data, liquidator reports, and publicly available information.
- Website usage: Anonymous data collected via cookies for analytical purposes (optional).
3. How We Collect Information
We collect personal information in the following ways:
- Directly from you: When you submit a contact form, email us, or engage our services.
- From public registers: ASIC, ABN Lookup, PPSR, court records, and other publicly available sources.
- From third parties: Commercial intelligence providers, liquidators, and credit bureaus (where permitted by law).
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide investigation services: Conducting due diligence, preparing reports, and delivering findings.
- To communicate with you: Responding to enquiries, providing updates, and sharing report outcomes.
- To comply with legal obligations: Reporting illegal activity where required by law.
- To improve our services: Analysing feedback and refining our processes.
5. Confidentiality & Non‑Disclosure
We treat all client information as strictly confidential.
- Your interest, findings, and any information you share with us are never shared with the investigated party.
- Reports are provided exclusively to you as the client.
- We do not take on two firms that are investigating each other – your loyalty is our priority.
🔒 Confidentiality commitment: Reports or concerns are never shared with third parties. Your information is used solely for the purpose of your investigation.
6. Legal Reporting Obligations
By law, we are required to report certain illegal activities.
If during an investigation we uncover evidence of illegal phoenix activity, tax evasion, fraud, or other criminal conduct, we are legally obligated to report this to the relevant authorities – including the Australian Taxation Office (ATO), ASIC, or the Australian Federal Police (AFP).
This obligation applies even if the illegal activity is uncovered during work for a client. Our duty to the law overrides any confidentiality agreement.
⚠️ Mandatory reporting: If we find connections to illegal phoenix activity, tax evasion, or other criminal conduct, we are legally required to report it – even if you are our client. We will always inform you before making a referral, where legally permitted.
7. Data Security
We take data security seriously. Your information is stored in a secure, encrypted database with access restricted to authorised personnel only.
- Encryption: All data is stored using industry‑standard encryption.
- Access control: Only the licensed investigator has access to client data.
- Backups: Regular backups are performed to prevent data loss.
- Secure transmission: All communications are transmitted via HTTPS/SSL.
8. Disclosure of Information
We do not sell, rent, or trade your personal information. We may disclose your information in the following limited circumstances:
- To comply with the law: Where we are legally required to disclose information to a government agency or law enforcement.
- To protect rights and safety: Where necessary to protect the rights, property, or safety of Sentinel Due Diligence, our clients, or others.
- With your consent: Where you have explicitly consented to the disclosure.
9. Access & Correction
You have the right to access and correct the personal information we hold about you. If you wish to request access, update your information, or withdraw consent, please contact us using the details below.
We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).
10. Complaints
If you believe we have breached your privacy rights, you may lodge a complaint with us. We will investigate and respond to your complaint within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
https://www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Sentinel Due Diligence
Email: privacy@sentinelduediligence.com.au
Website: sentinelduediligence.com.au
Disclaimer: This Privacy Policy does not constitute legal advice. For legal advice, you should consult a qualified Australian legal practitioner.